How to Have Better Fights in Self-Organized Environments
Self-organization sounds promising. Until disagreement gets uncomfortable, conflict disappears underground and everyone starts wishing someone would just make a decision.
In this episode of transform together, Johannes Schartau talks with Richard D. Bartlett about how to have better fights: conflicts that bring important differences into the open without destroying trust or relationships.
Richard explains why psychological safety should not mean avoiding disagreement. It should give people enough confidence to be honest, notice anger before it takes over and say what they are trying to protect. When differences can be expressed with both courage and curiosity, conflict becomes a source of...